Warranties
Submit a Warranty Claim
Something not right with a floor we installed? Tell us what's going on and send a few photos. Someone from our team will reach out within 5 business days.
How It Works
The Warranty Claim Process
- Step 01
Tell us what's going on
Fill out the form below with your details, when the floor was installed and what you're seeing. Photos help us the most.
- Step 02
We reach out within 5 business days
Someone from our team reviews your claim and contacts you within 5 business days.
- Step 03
We look at it and plan next steps
If needed, we schedule a visit to see the floor in person and walk you through what's covered under your warranty.
Want the details of your coverage first? Read our warranty terms.
Claim Form
Tell Us About the Issue
Fields marked * are required. We'll reach out within 5 business days.